Terms and Conditions
ROLE
1. Sabbus gives an innovation stage that associates meaning explorers with transport proprietors and transport administrators. It doesn't work any transport or offer the administration of transportation to the User. Sabbus likewise goes about as a specialist of any transport administrator during the time spent giving the previously mentioned innovation stage administrations.
2. We have tied up with many transport administrators for different routes in Orissa.
3. Sabbus goes about as a facilitator interfacing planning client to transport administrators offering offer of tickets. Appropriately, the agreement of offer of administrations on the Website is carefully a bipartite agreement between the User and the transport administrator recorded on the Website.
4. The transport ticket booking voucher which Sabbus issues to a User is exclusively founded on the data gave or refreshed by the transport administrator with respect to the seat accessibility.
5. The pleasantries, administrations, courses, charges, plan, transport type, seat accessibility and some other subtleties relating to the transport administration are given by the individual transport administrator and Sabbus has authority over such data gave by the transport administrator.
RESPONSIBILITIES
1. Users are encouraged to call the transport administrator to discover the specific boarding point, or any data which they may have requirement to board or travel in that trip.
2. At the hour of loading up the transport, Users will outfit a duplicate of the ticket/E-ticket/SMS of the ticket or Email. (This is broadly acknowledged by most transport accomplices), and any legitimate character evidence like aadhar card, visa, PAN card or voter ID card or some other personality verification gave by an administration authority.
3. Users are required to arrive at the loading up place in any event 30 minutes before the planned travel time.
4. All tickets gave will be non-transferable.
5. During booking, If an amount deducted and ticket not shown or SMS not delivered Please call to 9078595959 and we will be more than happy to assist you .
6.If a booking confirmation e-mail and SMS get delayed or fails because of technical reasons or due to incorrect e-mail ID / phone number given by the user, The ticket will be considered as 'booked' as long as the ticket shows up on the confirmation page of www.sabbus.in
LIMITATION OF LIABILITY
In its role as an innovation platform to encourage exchanges between the transport administrators and the Users, Sabbus will not be liable for the activities of the transport administrator including, yet not restricted to the accompanying:
1. Timely boarding or appearance of the transport;
2. The lead of transport administrator's workers, delegates or specialists;
3. The state of the transport, seats and so on not being up to the client's desire or according to the depiction gave by the transport administrator;
4. Cancellation of the outing because of any reasons;
5. Loss or harm of the stuff of the client;
6. The transport administrator changing a client's seat under any conditions;
7. Bus administrator educating an off-base boarding point for the issuance of the booking affirmation voucher, or changing such boarding point in the long run with or with no warning to Sabbus or the User.
8. Bus administrator utilizing a different get vehicle to ship the User from the assigned boarding point to the genuine spot of the transport.
9. Any protests/complaints ought to be accounted for in seven days' time from date of excursion performed.
10. A booking is viewed as affirmed if the booking affirmation page is appeared to the client, regardless of whether SMS/Email neglects to convey in any way, shape or form. whenever revealed it very well may be helped by our help group.
11. Payment portal/administration charges – Sabbus won't charge any extra installment passage charge or administration except if in any case indicated in the ticket booking confirm page.
12. 12. The terms and states of our administrations can be changed, altered or pulled back by Sabbus whenever without notice.
CANCELLATION
If the travel is cancelled for any reason what-so-ever, including cases of voluntary cancellation by the User, the cancellation charges as mentioned below:
| Time period in which the cancellation is made | Charges |
|---|---|
| 45 days or more, prior to departure | Booking fees |
| Between 44 and 31 days of departure | 25% of Travel Cost |
| Between 30 and 15 days of departure | 50% of Travel Cost |
| Between 14 and 8 days of departure | 75% of Travel Cost |
| Within 7 days prior to date of departure, or no-show for any reason what-so-ever | 100% of Travel Cost |
REFUNDS
The tickets booked through Sabbus Can be cancelled and note that Cancel Can be possible before 12 hours of the departure of the said bus. Refunded amount will be reflected in your respective account in 10 working days.For More Details Please refer above Cancelation Policy..
USER’S RESPONSIBILITY
The transport administrator will exclusively be at risk for consistence of all laws including however not restricted to the Motor Vehicle Act its Rules, material guidelines, rules or headings established or gave by the Central Government or applicable State Governments. Any indictment emerging out of the contradiction of such laws, rules, guidelines, rules remembering orders for toll control from individual RTO's or headings including however not restricted to fines or punishments will be borne by the transport administrator. The User consents to take up any complaint coming about because of abrogation or any inadequacy in administrations because of any activity of the implementation offices emerging with the transport administrator.